Service Standards
Basic Standard : Maintain at all times in good condition - office areas, service areas, public areas , utility areas , fire exits, stairways, basements , lifts , car parking and external areas.
Prestige Standard : High standard of cleanliness and appearance at all times including maintaining higher floor gloss levels - VIP board rooms , VIP Pantry , Reception areas , Lobbies and Top Management floors etc
Hygiene Standard : Areas where a high hygiene standard is mandatory - Hospitals, sterile areas , toilets , kitchens , cafeteria , pantry , vending areas , first aid rooms .Waste bins , hidden surfaces , hinges, underside of workstations etc to be maintained free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials.
Spick & Span offers a range of Support Services to improve and add value to the work environment of our client - allowing them to concentrate on their core business activities. Many of these work solutions have been developed over time , in pace with the growing needs and changes in their business environments.
Scope of Services:
Our resources listed below - are trained to integrate to the clients requirements with our services becoming an extension to their business needs .
- House Keepers
- Office Boys
- Handy Boys
- Pantry Boys
- Runner / Dispatch
- Supervisors
- Chauffeurs
- Security Guard
- Security Supervisors
- Armed Security Guards
- Electricians
- Electrical Supervisors
- Plumbers
- Carpenters
- Gardeners
- HR Manager
- HR Executive
- Facility Manager
- Front Office Executive
- Receptionist
- Horticultural Supervisor
HR OPERATIONS:
- Cash Control
- Team handling
- Inventory Control
- Shift handling & Shift handover
- Cross-functional team management
CUSTOMER RELATION:
- Interaction with guests
- Guest issue handling
- Feedback process
- Customer satisfaction
- Assistance to every guest
DESIRED SKILLS:
- Analysis and Reporting
- Business Planning and Management
- Communication and Presentation
- Customer Focus and Relationship Building
- Champion for Change
- Factories
- Residential Apartments
- Industries
- Mega Malls
- MNC's
- Offices
- Corporate Companies
- BPO's,
- Independent bungalows
- Central / State Government Office
- Educational institutions
- Guest houses, Theaters
- Software Companies
- Commercial complexes,
- Clubs and Resorts
- Banking Sectors
- Apartments
- Industries